Our team will dispatch your items within 1 to 3 business days, with shipments generally arriving around 1 to 2 weeks after dispatch.
Your items may arrive in separate packages and customs clearances are out of our control and may contribute to unforeseen delays.
Please note, with the present global health pandemic, our dispatch and shipping times remain as above, however, we have noticed some countries are having delays for delivery once the item reaches customs. We appreciate your patience during these challenging times and for acknowledging that these delays are beyond our control.
We currently offer flat rate international shipping of US$4.95 to the U.S.A, Canada, Australia, EU Countries, UK, Hong Kong, Israel, Japan, New Zealand, Norway, Singapore and South Korea.
Please contact us at firstname.lastname@example.org for shipping rates and delivery times to all other countries PRIOR to placing your order.
Duties and Customs Charges
Import duties and tax charges can apply for deliveries. Unfortunately, we have no control over these charges and cannot calculate what they may be as customs policies vary widely from country to country. Each customer is responsible for all import duties/customs charges.
Although it’s very unusual, sometimes packages do go missing. State of Baby will do their best to try to recover any lost items however if the item has been identified as delivered through our tracking and cannot be recovered, State of Baby is not responsible to refund lost packages.
Where you are returning faulty goods to us as discussed with State of Baby, we also bear no responsibility for goods lost in transit.